PacketLoss Boost ("we" and "us") is the operator of (https://www.packetlossboost.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
There are no shipping costs as these products are delivered virtually.
3. Returns/Refunds
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered online we generally offer no returns.
If you change your mind about your purchase and you have not received our services, we will happily issue you a refund upon your request.
Refund requests made after you have received our products are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within 30 days of your original purchase. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
4. Delivery Terms
24-48 hours delivery time on all badges products.
Ranked orders delivery time is variable.
The support will constantly update you on the progress of your order.
4.1 Delivery Time Exceeded
If an order is placed by mistake or a desire to change purchased occours, we allow customers to cancel the order and get refunded. This will only be possible if our team has not started to process it yet.
5. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been started. If an order has already been started, please refer to our refund policy.
6. Customer service
For all customer service enquiries, please email us at support@packetlossboost.com.